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Twin Rivers Unified School District

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https://www.trusd.net/Departments/Information-and-Educational-Technology-Services/
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Twin Rivers Unified School District

Information and Educational Technology Services

Department Contact Information Element
5115 Dudley Blvd., Bay D, McClellan, CA 95652
(916) 566-3400
student looking at monitor
boy with headphones and laptop
students around laptops
girl with headphones and laptop
NEED ASSISTANCE? FOR HELP, CALL OUR SUPPORT DESK AT 916-566-3444 OR EMAIL US AT HELP.DESK@TRUSD.NET. WE'RE HERE TO HELP!
our Mission

our Mission

Providing Technology Services and Tools for 21st Century Collaboration and Learning.  
chief technology officer

chief technology officer

Interim Chief Technology Officer 
(916) 566-3400
Support Staff

Support Staff

Lucy Arellano

Administrative Secretary, Senior
(916) 566-3400 ext. 34100

Management

Management

Jeremy Briggs
Manager I.T. User Services
(916) 566-3400

Blake Hutchings
Interim Manager, Network and Systems Operations
Cybersecurity Administrator
(916) 566-3400

Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400
 
Nick Althiser
Manager, Applications and Database
(916) 566-3400
IETS TEAMS

IETS TEAMS

User Support

For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD desk phone.  
 
Help Desk hours are: Mon - Fri 6:30 am - 5:00 pm
Service Center hours are: Mon - Fri 9:30 am - 4:30 pm
 
Manager I.T. User Services
(916) 566-3444
 

IETS User Support Staff

 Name
 Title
  Phone
 Albert Serrato  User Support Technician  (916) 566-3444
 Ana Reyes  User Support Technician  (916) 566-3444
 Caleb Adams  User Support Technician  (916) 566-3444
 Christopher Forsberg  User Support Technician  (916) 566-3444
 Clark Geurts  User Support Technician - Senior  (916) 566-3444
 Conor Allison  User Support Analyst  (916) 566-3444
 Devon Ring  User Support Technician  (916) 566-3444
 Jayson Deland  User Support Technician  (916) 566-3444
 Jesse Leboutheller  User Support Technician  (916) 566-3444
 Jesse Ocampo  User Support Technician  (916) 566-3444
 Joel Shunk  User Support Technician  (916) 566-3444
 Joshua Woods  User Support Technician - Senior  (916) 566-3444
 Martin Benko  User Support Technician  (916) 566-3444
 Marylou Heu  User Support Technician - Senior  (916) 566-3444
 Michael Quinney  User Support Technician  (916) 566-3444
 Mike Lara  User Support Tech Lead - Help Desk  (916) 566-3444
 Nariman (Roman) Bagirov  User Support Technician  (916) 566-3444
 Nathan Cwiok  User Support Technician  (916) 566-3444
 Nellie Shin  User Support Technician  (916) 566-3444
 Paul Montoya  User Support Technician  (916) 566-3444
 Phil Villamayor  Technology Services Specialist  (916) 566-3444
 Ray Valdez  User Support Tech Lead - Site Techs  (916) 566-3444
Vacant  User Support Technician - Senior  (916) 566-3444
 Serge Tereschenko  User Support Technician - Senior  (916) 566-3444
 Sheldon Watson  User Support Technician  (916) 566-3444
 Zeyad Alhadadi  User Support Technician  (916) 566-3444
 

Network & Server

Apps & Database

Ed Tech

Assessment & Accountability