Twin Rivers - Information and Educational Technology Services

Information and Educational Technology Services

5115 Dudley Blvd., Bay D, McClellan, CA 95652

(916) 566-3400

*** IMPORTANT INFORMATION ***

On June 14, 2023, Twin Rivers changed our website and email domain to trusd.net. All email changed from @twinriversusd.org to @trusd.net. The web address used to access the District website changed to https://www.trusd.net.

This change will impact all staff and students. This change enabled us to better serve our community with simplified addresses that are easier to type and communicate over the phone.

Please take note of the following information:

The new email domain is @trusd.net, replacing the old domain of @twinriversusd.org
This change went into effect on June 14, 2023
All TRUSD email address will change to reflect the new domain. For example, if a current email address is john.doe@twinriversusd.org, the new email address will be john.doe@trusd.net
The District website URL changed to https://www.trusd.net
School website URLs will change as well. Example: https://allison.twinriversusd.org changed to https://allison.trusd.net
Update any bookmarks you may have for Twin Rivers using the new domain (trusd.net)

For assistance or concerns regarding the new domain, please contact our technology help desk at:

Help.Desk@trusd.net
Phone: (916) 566-3444

our Mission

Providing Technology Services and Tools for 21st Century Collaboration and Learning.

chief technology officer

Robert Wilcox

Interim Chief Technology Officer
(916) 566-3400

Support Staff

Lucy Arellano

Administrative Secretary, Senior
(916) 566-3400 ext. 34100

Management

Jeremy Briggs
Manager I.T. User Services
(916) 566-3400

Blake Hutchings
Interim Manager, Network and Systems Operations
Cybersecurity Administrator
(916) 566-3400

Chris Arnold
Manager, Assessment and Accountability
(916) 566-3400

Nick Althiser
Manager, Applications and Database

(916) 566-3400

IETS TEAMS

User Support

For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD desk phone.

Help Desk hours are: Mon - Fri 6:30 am - 5:00 pm

Service Center hours are: Mon - Fri 9:30 am - 4:30 pm

Jeremy Briggs

Manager I.T. User Services

(916) 566-3444

IETS User Support Staff

Name	Title	Phone
Albert Serrato	User Support Technician	(916) 566-3444
Ana Reyes	User Support Technician	(916) 566-3444
Caleb Adams	User Support Technician	(916) 566-3444
Christopher Forsberg	User Support Technician	(916) 566-3444
Clark Geurts	User Support Technician - Senior	(916) 566-3444
Conor Allison	User Support Analyst	(916) 566-3444
Devon Ring	User Support Technician	(916) 566-3444
Jayson Deland	User Support Technician	(916) 566-3444
Jesse Leboutheller	User Support Technician	(916) 566-3444
Jesse Ocampo	User Support Technician	(916) 566-3444
Joel Shunk	User Support Technician	(916) 566-3444
Joshua Woods	User Support Technician - Senior	(916) 566-3444
Martin Benko	User Support Technician	(916) 566-3444
Marylou Heu	User Support Technician - Senior	(916) 566-3444
Michael Quinney	User Support Technician	(916) 566-3444
Mike Lara	User Support Tech Lead - Help Desk	(916) 566-3444
Nariman (Roman) Bagirov	User Support Technician	(916) 566-3444
Nathan Cwiok	User Support Technician	(916) 566-3444
Nellie Shin	User Support Technician	(916) 566-3444
Paul Montoya	User Support Technician	(916) 566-3444
Phil Villamayor	Technology Services Specialist	(916) 566-3444
Ray Valdez	User Support Tech Lead - Site Techs	(916) 566-3444
Ryan Huddleston	User Support Technician - Senior	(916) 566-3444
Serge Tereschenko	User Support Technician - Senior	(916) 566-3444
Sheldon Watson	User Support Technician	(916) 566-3444
Zeyad Alhadadi	User Support Technician	(916) 566-3444